Last updated: January 2025
Nova Vend is committed to protecting your privacy and personal data. This policy explains how we collect, use, and protect your information when you interact with our website, machines, and services.
We collect the following types of information:
We implement industry-standard security measures to protect your data, including SSL encryption for all data transmissions, secure cloud storage with access controls, and regular security audits. Payment processing is handled by certified payment service providers (TeleBirr, CBE Birr) and we never store payment credentials.
We do not sell, trade, or share your personal information with third parties for marketing purposes. We may share data with: payment processors (for transaction processing), location partners (aggregated sales data only), and regulatory authorities (when required by Ethiopian law).
You have the right to access your personal data, request corrections, request deletion of your data, and opt out of marketing communications. To exercise these rights, contact us at privacy@novavend.et.
By using Nova Vend machines or this website, you agree to:
For privacy-related questions or concerns, contact us at:
privacy@novavend.et
Nova Vend, Addis Ababa, Ethiopia